Help Desk

We at Heavenly Perfumes want your online shopping experience to be a quick and enjoyable one. In order to assist our customers, we have provided below answers to some of the most common questions we are asked, and additional information on the various services we offer.

If you have questions which aren't covered in our FAQ, or require additional information, don't hesitate to contact us, and we will contact you with the information you require.

ORDERING

PAYMENT
* What payment options do you offer?
* What credit cards do you accept?

DELIVERY
* What are your delivery costs?
* How long will delivery take?
* Can I pick up from your premises?
* Do you delivery outside of Australia?

RETURNS AND REFUNDS
* What is your returns and refund policy?

CUSTOMER LOYALTY BONUS

PERFUME PARTY PLAN

FRAGRANCE FAQS

PRIVACY & SECURITY (link to our Privacy and Security Policy)

TERMS OF USE (link to the Terms and Conditions covering usage of the Heavenly Perfumes website)